Terms of Service

Last updated: 21 September 2026

Welcome to Moda UG. These Terms of Service (“Terms”) govern your access to and use of the Moda UG website, online store, products, and related services (collectively, the “Services”). Throughout these Terms, “Moda UG,” “we,” “us,” and “our” refer to Moda UG. “You” and “your” refer to any visitor, customer, or other user of the Services.

By visiting our website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

1. Eligibility and acceptable use

You must be legally capable of entering into a binding agreement in your place of residence to use the Services or make a purchase. If you are under the age of majority, you may use the Services only with the involvement and consent of a parent or legal guardian.

You agree to use the Services only for lawful purposes. You must not misuse the website, interfere with its security or operation, introduce malicious code, attempt unauthorized access, scrape or reproduce content without permission, or use the Services in a way that violates another person’s rights or any applicable law.

2. Product information and availability

We aim to describe and display our products as accurately as possible. However, colours and appearance may vary depending on your device, lighting, photography, and manufacturing variations. Measurements and sizing information are approximate unless stated otherwise.

All products are subject to availability. We may limit quantities, discontinue products, or change product descriptions at any time. We do not guarantee that every item shown on the website will remain available.

3. Prices, taxes, and payment

Prices are shown in the currency displayed at checkout. Unless stated otherwise, applicable delivery charges, taxes, duties, and other fees will be calculated or disclosed before you complete your purchase. You are responsible for any import duties, customs charges, or local taxes that are not collected at checkout.

We may change prices at any time, but a price change will not affect an order we have already accepted. If a product is listed at an incorrect price or with incorrect information, we may reject or cancel the affected order and refund any amount paid.

You agree to provide current, complete, and accurate billing and payment information. Payments are processed by third-party payment providers and may be subject to their terms and security checks.

4. Orders and acceptance

Submitting an order is an offer to purchase. An order confirmation acknowledges receipt but does not necessarily mean that we have accepted the order. We accept an order when we confirm fulfilment or dispatch, unless applicable law provides otherwise.

We may refuse, limit, or cancel an order for reasons including suspected fraud, payment failure, stock unavailability, pricing errors, delivery restrictions, or suspected resale or misuse. If we cancel an order after payment, we will refund the amount paid for the cancelled items to the original payment method.

5. Delivery

Delivery options, charges, and estimated timeframes are shown at checkout or in our shipping information. Delivery dates are estimates and may be affected by couriers, customs, weather, public holidays, incorrect address details, or other circumstances outside our reasonable control.

You are responsible for providing an accurate and complete delivery address and for being available to receive the order where required. Risk of loss passes to you when the order is delivered to the address you provided, subject to applicable law.

6. Returns, exchanges, and refunds

Returns, exchanges, and refunds are governed by our Refund Policy, which forms part of these Terms. Please review that policy before purchasing. Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.

7. Promotions and discount codes

Promotions and discount codes may be subject to separate conditions, expiry dates, product exclusions, minimum spend requirements, and usage limits. Unless stated otherwise, discounts cannot be combined, exchanged for cash, or applied retrospectively. We may withdraw or correct a promotion where there is an error, fraud, abuse, or a legal requirement to do so.

8. Accounts and communications

If you create an account, you are responsible for keeping your login details confidential and for activity carried out through your account. Please notify us promptly if you suspect unauthorized use.

By providing contact details, you agree that we may send transactional communications relating to your account or orders. Marketing communications will be sent in accordance with your choices and applicable law, and you may unsubscribe from marketing at any time.

9. Intellectual property

The website and its content, including our branding, text, graphics, photographs, product descriptions, logos, and layout, are owned by or licensed to Moda UG and are protected by intellectual property laws. You may use the website for personal, non-commercial shopping purposes only. No content may be copied, modified, distributed, sold, or commercially exploited without our prior written permission.

10. Third-party services and links

The Services may include links to or features provided by third parties, including payment providers, delivery companies, and social media platforms. We do not control third-party websites or services and are not responsible for their content, availability, security, or practices. Your use of them may be governed by separate terms.

11. Reviews and user content

If you submit a review, image, comment, or other content, you confirm that you have the right to share it and that it is accurate, lawful, and does not infringe another person’s rights. You grant Moda UG a worldwide, non-exclusive, royalty-free licence to use, reproduce, edit, publish, and display that content for operating and promoting our business, subject to applicable law. We may remove user content that is unlawful, misleading, abusive, or otherwise inappropriate.

12. Disclaimer and limitation of liability

To the fullest extent permitted by law, the Services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access. We are not liable for indirect, incidental, special, or consequential loss arising from your use of the Services or purchase of products where such liability may lawfully be excluded.

Where our liability cannot be excluded, it will be limited only to the extent permitted by applicable law. Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot legally be excluded.

13. Indemnity

To the extent permitted by law, you agree to compensate Moda UG for losses, claims, or reasonable costs arising from your unlawful misuse of the Services, your breach of these Terms, or your infringement of another person’s rights.

14. Privacy

Our collection and use of personal information are described in our Privacy Policy. By using the Services, you acknowledge that your information may be handled by service providers that help us operate the store, process payments, fulfil orders, communicate with customers, and improve the Services.

15. Changes to the Services or these Terms

We may update the Services and these Terms from time to time. The updated Terms will be posted on this page with a revised “Last updated” date. Changes apply from the date they are posted, unless stated otherwise or prohibited by law. Your continued use of the Services after an update means you accept the revised Terms.

16. Suspension and termination

We may suspend or terminate access to the Services if you breach these Terms, misuse the website, engage in fraud, or create a security or legal risk. Provisions that are intended to survive termination, including intellectual property, liability, and dispute provisions, will continue to apply.

17. Governing law and disputes

These Terms are governed by the laws applicable to Moda UG’s principal place of business, without overriding any mandatory consumer protections that apply where you live. We encourage you to contact us first so we can try to resolve any concern promptly. Any dispute that cannot be resolved informally will be handled by the courts or other dispute-resolution bodies with lawful jurisdiction.

18. General terms

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not transfer your rights or obligations under these Terms without our consent. We may transfer ours as part of a business reorganization, sale, or transfer, subject to applicable law.

19. Contact us

Questions about these Terms, an order, or the Services can be sent through the contact details published on the Moda UG website. Please include your name, order number where relevant, and a clear description of your request.