Terms

Who we are

Calera Ventures Limited, trading as Moda. Registered office: Aston Mall, Ntinda, Kampala.

Your account

You sign in with your phone number and a code on WhatsApp. Keep that code to yourself.

Moda is for people aged 18 or over. If you are under 18, do not continue; ask a parent or guardian to contact admin@moda.ug.

Prices

Prices are in Ugandan shillings. The total you see at review, before you place your order, is what the order charges.

Stock

A piece isn’t yours until your order is confirmed. Pieces can sell out while they’re in your Bag.

Paying

Pay on delivery, or by mobile money with MTN MoMo or Airtel Money. You approve a mobile money payment on your phone.

Delivery and returns

You can ask to return a piece until midnight Kampala time on the day it’s delivered.

Contact us the same day and we'll arrange it. You don't pay for the return trip.

If you return a delivered order the same day, we refund the item's price. The delivery fee isn't refunded.

If a delivery fails and you no longer want the order, we refund the delivery fee too.

We aim to refund Mobile Money within 3 working days of your return reaching us. An open payment dispute can take longer.

Moda Points

• You earn points on orders and can use them on later ones, at the rates and up to the limit the programme sets at the time.
• Points show as on the way until the return window closes.
• Points expire 12 months after you earn them.
• Points have no cash value and can’t be transferred.